Posted 4 weeks ago




  • Bachelor’s degree in IT or Computer Science plus 3-6 years of practical experience. 
  • Knowledge in TFS for managing Tasks, Requirements and Change Request
  • Experience in project planning, timeline management, issue tracking, and implementation execution
  • Practical experience in software implementations and existing system enhancements including business analysis; requirements, use case, and specification documentation; report development; testing; and training
  • Innovative, creative, and extremely responsive with a strong sense of urgency
  • Strong documentation skills
  • Exposure to building collaborative relationships across functional areas
  • SQL experience with knowledge of relational databases preferred
  • Experience working in an Agile Development environment preferred
  • Possesses a working knowledge with some relevant technologies, developer tools, development methods, systems and programming languages 


Performs administrative duties as assigned including:

  • Provides status reports and time tracking as required by manager.
  • Tracks work requests according to defined Application Support procedures.

Exhibits ability to effectively multi-task and prioritize assignments.


  • Gathers and analyzes in-depth business requirements.
  • Provides time estimates for programming solutions.
  • Contributes to and reviews project plans to ensure project objectives are met.
  • Practices effective consulting skills with Regional customers. 
  • Elicits customer feedback on business issues as they relate to the business requirements.
  • Manages single and sometimes multiple projects within discipline.
  • Must be proactive in taking ideas to customers and work with them in determining how IST can assist with their business needs.
  • Ability to introduce new technology concepts and how to apply it in stablished solutions.
  • May act as a business advisor to other departments.
  • Should be able to “think outside the box”, formulating original ideas.


  • Performs complex business and functional analysis.  Collects, understands, and transmits the requirements for internal applications, and translates these into functional specifications.
  • Assist in enforcement of corporate projects deadlines and schedules.
  • Creates and executes multiple projects; this includes development and management of work plans to meet changing needs and requirements.
  • Identifies resources needed and assign individual responsibilities.
  • Enforce project standards.
  • Ensures project documents are complete, current, and stored appropriately.
  • Lead the user acceptance testing process for internal applications. Ensure issues are identified, tracked, reported on resolved in a timely manner.
  • Participates as trainer for end users.
  • Ensures that project objectives are met and that all tasks are completed on schedule and within budget.
  • Effectively sets expectations for project deliverables to project team/participants.
  • Works effectively with business leaders to ensure accuracy of and to validate project deliverables.
  • Be the primary contact for the Subsidiary and Region users.
  • Assist the QA & Business teams with test case development in order to ensure testing aligns with business requirements.


  • Independently develops application solutions to meet objectives.
  • Plans tasks necessary to achieve objectives.
  • Reviews plan and approach periodically with supervisor.
  • Supervisor reviews completed work to ensure it provides a sound solution.
  • Assignments are received both as tasks and objectives


  • Conducts meetings with groups in the Subsidiary and Region in order to gather requirements.
  • Negotiates, influences, recommends, and mediates skillfully in both oral and written communication.
  • Demonstrates appropriate customer service and interpersonal skills, to all internal and external contacts.
  • Develops effective documentation strategies for new standards, and processes.
  • Researches and provides recommendations for specific business needs.
  • Delivers effective and professional presentations to audiences of varying size and rank.


  • Serves as mentor to other team members.
  • May oversee the work of others who are assigned to assist with a project or task and updates Manager as needed.

    If you are interested, send us your resume


    Your email

    Select your work status

    Current or last salary

    Current location

    Are you willing to move?

    Apply Online