Posted 4 weeks ago

KNOWLEDGE

·Education

·Experience

  • Bachelor’s degree in IT or Computer Science plus 3-6 years of practical experience. 
  • Knowledge in TFS for managing Tasks, Requirements and Change Request
  • Experience in project planning, timeline management, issue tracking, and implementation execution
  • Practical experience in software implementations and existing system enhancements including business analysis; requirements, use case, and specification documentation; report development; testing; and training
  • Innovative, creative, and extremely responsive with a strong sense of urgency
  • Strong documentation skills
  • Exposure to building collaborative relationships across functional areas
  • SQL experience with knowledge of relational databases preferred
  • Experience working in an Agile Development environment preferred
  • Possesses a working knowledge with some relevant technologies, developer tools, development methods, systems and programming languages 

CORE BUSINESS/ ADMIN SKILLS

Performs administrative duties as assigned including:

  • Provides status reports and time tracking as required by manager.
  • Tracks work requests according to defined Application Support procedures.

Exhibits ability to effectively multi-task and prioritize assignments.

CONSULTING SKILLS

  • Gathers and analyzes in-depth business requirements.
  • Provides time estimates for programming solutions.
  • Contributes to and reviews project plans to ensure project objectives are met.
  • Practices effective consulting skills with Regional customers. 
  • Elicits customer feedback on business issues as they relate to the business requirements.
  • Manages single and sometimes multiple projects within discipline.
  • Must be proactive in taking ideas to customers and work with them in determining how IST can assist with their business needs.
  • Ability to introduce new technology concepts and how to apply it in stablished solutions.
  • May act as a business advisor to other departments.
  • Should be able to “think outside the box”, formulating original ideas.

PROJECT RESPONSIBILITIES

  • Performs complex business and functional analysis.  Collects, understands, and transmits the requirements for internal applications, and translates these into functional specifications.
  • Assist in enforcement of corporate projects deadlines and schedules.
  • Creates and executes multiple projects; this includes development and management of work plans to meet changing needs and requirements.
  • Identifies resources needed and assign individual responsibilities.
  • Enforce project standards.
  • Ensures project documents are complete, current, and stored appropriately.
  • Lead the user acceptance testing process for internal applications. Ensure issues are identified, tracked, reported on resolved in a timely manner.
  • Participates as trainer for end users.
  • Ensures that project objectives are met and that all tasks are completed on schedule and within budget.
  • Effectively sets expectations for project deliverables to project team/participants.
  • Works effectively with business leaders to ensure accuracy of and to validate project deliverables.
  • Be the primary contact for the Subsidiary and Region users.
  • Assist the QA & Business teams with test case development in order to ensure testing aligns with business requirements.

FREEDOM TO ACT

  • Independently develops application solutions to meet objectives.
  • Plans tasks necessary to achieve objectives.
  • Reviews plan and approach periodically with supervisor.
  • Supervisor reviews completed work to ensure it provides a sound solution.
  • Assignments are received both as tasks and objectives

COMMUNICATION SKILLS

  • Conducts meetings with groups in the Subsidiary and Region in order to gather requirements.
  • Negotiates, influences, recommends, and mediates skillfully in both oral and written communication.
  • Demonstrates appropriate customer service and interpersonal skills, to all internal and external contacts.
  • Develops effective documentation strategies for new standards, and processes.
  • Researches and provides recommendations for specific business needs.
  • Delivers effective and professional presentations to audiences of varying size and rank.

SUPERVISORY

  • Serves as mentor to other team members.
  • May oversee the work of others who are assigned to assist with a project or task and updates Manager as needed.

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